Nice place, would not suggest working here for longer than two years. - Retail Sales Associate Micro Center Employee Review

3.0
13 May 2017
Recommend
CEO approval
Business outlook

Pros

-Friendly management and staff -Always up-to-date on new consumer electronics -Decent employee discount -Good healthcare benefits Micro Center was a really good place to open your mind about the world of consumer electronics. I enjoyed the laid-back approach to work, the camaraderie that the employees tended to have, as well as the ability of certain managers to sympathize with the underlings.

Cons

Having worked in General Sales for the bulk of my career here, I have a lot to say about it. -The pay is abysmal if you work in General Sales. I wish I was exaggerating. Having worked there, I can suggest that GS associates need to be paid hourly, with incentives to sell things like service plans and such, instead of being strictly commissioned with a $4/hr base rate. The workers there were literally competing for the sales of low-price items, like $2.99 audio adapters, while every other sales department (Systems, Apple, and Build-Your-Own) sold thousands of dollars of merchandise regularly. -General Sales associates are also tasked with unloading the merchandise truck and stocking the shelves, all while being paid the same $4 an hour while being expected to sell. In addition to being the main merchandisers, they are expected to clean the shelves, dust, sweep, and vacuum, in addition to selling. As much as Micro Center loves to claim the moral high ground against Fry's Electronics for being a more ethical workplace, at least Fry's assigns its salespeople to earn hourly pay for doing manual-labor in place of selling on given days of the week. The environment of Micro Center is good, but the actual logistics of selling and handling customer's requests needs to be reworked. Salespeople are effectively punished on days that there is low traffic. Managers tend to play favorites with the staff, but this is natural of any workplace.

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Micro Center Response
9y
Thank you for the feedback - we are looking into how best to structure our General Sales area. As you know from having worked with us for over 3 years, we are testing several options. We hope you'll consider returning to us if your situation changes. Thanks, Angie Miller VP-HR

Explore other reviews about Micro Center

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

1
5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Cons

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

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Micro Center Response
4w
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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