Be prepared to work hard for minimum wage - Anonymous employee Michaels Employee Review

3.0
3 May 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've worked at 3 different Michaels in the past 4.5 years (I move a lot, clearly), and every store is different. The Pro is that if you are willing to work hard and well at this job, you can get a decent amount of hours for a part time employee. Because Michaels has a high employee turn-over rate, they do look for their best workers and they do like to keep them as long as possible. A lot of people enter this job expecting it to be a breeze for some unknown reason, but it really isn't. Especially if you're on the Replenishment team. There's also a yearly review in which you can receive up to a 3% raise (roughly .30, depending where you live). I know it's not much, but it's something. They also have part time benefits available now. OH, and the overall best pro is the 30% employee discount. If you shop there often enough and pay attention to the sales, it's a pretty nice discount. Oh, another pro is you can easily transfer to a different Michaels. Whether because you move or because you want to or because there's a different position you got.

Cons

The biggest con is honestly, hours. Even though you can get good hours, during the non-busy season (March-July), you can seriously be looking at only 5-10 hrs a week for cashiers and replenishment. Management is also an issue. Somehow, the District Managers actually hire people with zero experience for large stores like Michaels and it completely backfires. A bad store manager puts way more work on everyone else and nothing can really be kept up with. But a new store manager will eventually be hired and things will pick up. In the 3 stores I've worked for, I've had over 5 different Store Managers. The raise. While it's something, it's so small it'll upset you when suddenly the state wage increases and you're suddenly making only .15 cents more after a year, compared to the person they just hired yesterday. You'll eventually feel like you're really not getting as much as you deserve if you've been there for years and are one of the good, loyal employees. They seem to hire, anyone. Well, you have to take a little personality test during the application process, and if you pass, I swear, it seems like you'll automatically be hired. I think they realize with their really low pay, they can't really be picky or something. But they can be. Because they hire people who are just really horrible at working at a place like Michaels, all the time, and it affects the rest of the crew. I give all newbies a benefit of the doubt because even I was horrible when I first started, but if you're still horrible after a month or two, it's a drag. And most quit by then anyway, hence, the hire turn over rate. Almost no room for advancement. The only way up from cashiering or replenishment is to Support, then the only way up from those three is to a customer experience manager, framing manager, or replenishment manager. Then from there you can be Assistant Manager. Replenishment Manager position rarely opens up and if it does, you have be good at it to get the promotion and beat out transferring RMs. CEM does open up every once in a while, if that's the kind of thing you want to do. Customers. Not all, but some, are truly rude and impatient. But this applies to anywhere retail. I've never met someone happy to be working at Michaels. Ever. Most people that stay for years and eventually quit, practically throw a party over leaving. Just kind of shows how Corporate could do some things to make it worth it more to many of us that stick around.

Explore other reviews about Michaels

5.0
28 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, helpful staff, decent customers.

Cons

low pay, small staff, the pay is mainly the con.

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Some great co-workers, employee discount, on site office benefits including a gym and cafe for breakfast/lunch, full suite of employee benefits at reasonable prices

Cons

Ridiculous amount of stress. Retail in general is often stressful but the amount of stress at Michaels is unnecessary and over the top. Constant last-minute changes by leadership to creative, promotions, products, and any other kind of changes. Things will be finalized and signed off on and delivered, and somebody will make a change at the last minute and things are constantly having to be redone. People are worn down and worn out. It’s the highest turnover rate of any place I’ve worked in retail at the corporate office. I’ve seen people take jobs and be gone within weeks. Leadership in some departments are extremely micromanaging and controlling even with employees that are tenured and have multiple years of experience. The stress level for both tenured and new employees is very high. Projects get discussed over and over and over again, decisions are made and then revisited again after decisions were made making delivery late and causing people to work unnecessarily in order to fix things that could’ve been done correctly the first time. The company tries really hard to make the workplace fun and offer activities, motivation, and incentives. Unfortunately they don’t offset what the environment is like working inside with some of the teams and expectations to actually deliver the work. Would not recommend.

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