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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged employer

      MetroPlusHealth reviews

      Interesting study in poor executive leadership - Anonymous employee MetroPlusHealth Employee Review

      1.0
      18 Jul 2015
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good mission-- although forgotten; several dedicated line level staff members, time-off

      Cons

      There are several members of the executive team that conduct themselves like errant undisciplined children; this behavior trickles down to the staff and allows for very unprofessional behavior. There is more focus on gossip than real work

      avatar
      MetroPlusHealth Response
      8y
      Thank you so much for your feedback and your eight years of service with us. We are sorry to learn that your experience with your fellow employees has been less than stellar. It’s very important to us to foster a workplace that is positive and productive, and we definitely want to improve upon that for the future. If you have time, we would like to hear about your experience and any ways in which you think we could improve the work environment for all employees. Feel free to contact us via email at employee.engagement@metroplus.org. We will have someone respond to your inquiry shortly. Best regards.

      Explore other reviews about MetroPlusHealth

      5.0
      3 Mar 2026
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

      Cons

      Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

      avatar
      MetroPlusHealth Response
      1mo
      Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
      4.0
      19 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

      avatar
      MetroPlusHealth Response
      1w
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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