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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged employer

      MetroPlusHealth reviews

      Associate Director - Associate Director MetroPlusHealth Employee Review

      1.0
      30 Jun 2015
      Associate director
      Recommend
      CEO approval
      Business outlook

      Pros

      The great thing about working for MetroPlus is that it is a city job so if you sign up for NYCERS and work for the city for a minimum of 10 years, you are fully vested for retirement.

      Cons

      There is a lack of promotional opportunities, salaries are low, and most of all, at least 75% of employees at this company are lazy. There is too much of the "that's not my job" attitude at this company.

      avatar
      MetroPlusHealth Response
      8y
      First, we would like to thank you for your 10 years of service with the MetroPlus team. Second, we would like to apologize for the experience you had while working for us. It’s important to us that foster a workplace that is positive and productive for everyone, though based on your review, it doesn’t seem like we met that goal for you. If you are willing to, we would like to hear more details about ways in which you think we could improve the workplace for everyone. Please don’t hesitate to send a message to employee.engagement@metroplus.org. We will have someone respond to your inquiry shortly! Best regards.

      Explore other reviews about MetroPlusHealth

      5.0
      3 Mar 2026
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

      Cons

      Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

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      MetroPlusHealth Response
      1mo
      Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
      4.0
      19 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

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      MetroPlusHealth Response
      1w
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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