stable but no guidance - Facilitated Enroller MetroPlusHealth Employee Review

3.0
13 Nov 2020
Recommend
CEO approval
Business outlook

Pros

stable pay , remote working

Cons

managers don't guide , micro management is crazy

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MetroPlusHealth Response
5y
Thank you for taking the time to share your feedback, we're glad to hear you have been enjoying the remote work experience! However, at MetroPlus, providing our staff with a strong support system is a top priority for us, so we’re sorry to hear we missed the mark. If you would like to share more about your management concerns, we would be happy to hear from you at employee.engagement@metroplus.org.

Explore other reviews about MetroPlusHealth

5.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

Cons

Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

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MetroPlusHealth Response
1mo
Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good mentorship opportunities for Medicare and Medicaid services

Cons

Ambiguity in direction and priorities

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