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Merlin Entertainments

Engaged employer

Decent enough place to work if you're looking for a temporary job - Customer Service Agent Merlin Entertainments Employee Review

3.0
11 Oct 2017
Recommend
CEO approval
Business outlook

Pros

-Decent pay -Managers are willing to listen to you -Friendly atmosphere amongst co-workers

Cons

-Work pressure can be (too) intense -Customers can be unreasonable

Explore other reviews about Merlin Entertainments

5.0
27 Aug 2025
Recommend
CEO approval
Business outlook

Pros

- great training - 2 breaks and 1 lunch - nice people to work with

Cons

- got in trouble for someone else

5.0
24 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Leadership was amazing to work with, loved being able to have a flexible schedule and lots of perks.

Cons

Lots of constant change and restructuring.

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