Great company, HORRIBLE office culture…. - Principal Consultant Mercer Employee Review

1.0
3 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Mercer is a big name and in most cities people have heard of them, so warmer leads. Also, Your people manager will be great to work with, but that’s about it.

Cons

Local office leadership does not believe Sales Professionals should exist so therefore will treat you poorly and try to push you out. If you interview ask how much turnover in the last 5-10 years in the role, it’s horrible- Ask about their revenue generating growth in the last 5-10 years. Local office leaders think they understand sales, but have no clue what they are doing - hence no growth. Also, there is so much crap talking behind everyone’s back and no one is brave enough to discuss issues in person, everything it done through email. During your interview they will talk about how they are big into “family” but that is all a lie as well - tons of fluff, it’s a joke. Don’t expect your ideas to be heard either, they will toss them out of the window thinking they have great ideas, that in fact are pointless. If you are interviewing for the Sales Professional role - DO NOT DO IT, you will not be at Mercer long term and regret it. Grass isn’t greener…..

Explore other reviews about Mercer

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great environment and leadership. Learned a lot.

Cons

A bit understaffed but improving.

1.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

paid well, honored sick leave and FMLA, reasonable benefits,

Cons

They don't actually pay bonuses, or at least not to new hires who fall through the cracks of team and project assignments - and they'll claim it's that person's fault with no way to change what's happening around them. Management supports discriminatory and bullying behavior regarding who gets billable work, who attends meetings and on-sites, etc. Mostly, men go and only younger or non-technical women. They had men present women's work as their own. If you protest too much, you're on the radar for life and anything you say can be misconstrued. You'll be told to not criticize or disparage coworkers, even though they all criticize you constantly.

1
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Mercer Response
1d
Thank you for sharing your feedback. We take these concerns seriously and understand the importance of effective leadership. We are committed to creating a positive work environment and providing our colleagues with the support they need. We encourage you to reach out to your manager or HR partner to discuss your specific concerns further.
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