Internal resources aren't free. Heavy pressure to increase revenue and profit. Support team is often very junior---they turn over before they gain experience.
Explore other reviews about Mercer
5.0
11 Jan 2026
Anonymous intern
Former intern
Recommend
CEO approval
Business outlook
Pros
The leadership, communication, early career growth, and environment is very positive.
-Trustworthy immediate colleagues
-Good work/life balance and flexibility
Cons
-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line.
-Pay not aligned with skills or talent marketplace
-One would think a benefits/career consultant would have decent pay and benefits. This is not the case