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      Mercer

      Part of Marsh

      Engaged employer

      Mercer reviews

      Consider carefully before working here - Senior Customer Service Coordinator Mercer Employee Review

      2.0
      21 Mar 2018
      Senior customer service coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      A great place to get your life and health insurance licenses. If you are under 50, it's a great place for advancement.

      Cons

      If you're OVER 50, work somewhere else. They favor the young, beautiful candidates and play favorites. Doing your job well doesn't matter.

      Explore other reviews about Mercer

      5.0
      11 Jan 2026
      Anonymous intern
      Recommend
      CEO approval
      Business outlook

      Pros

      The leadership, communication, early career growth, and environment is very positive.

      Cons

      None, it was a great company to be at.

      4.0
      10 Jun 2026
      Senior associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great colleagues, supportive environment, stable organization.

      Cons

      Subpar benefits, especially medical. Limited annual salary increase

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