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      Mercer

      Part of Marsh

      Engaged employer

      Mercer reviews

      Corporate culture at its best - Client Services Manager Mercer Employee Review

      2.0
      7 Jul 2017
      Client services manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Diverse and positive environment "in the trenches". Mercer starts you off in a very positive space. The people are the best part of the company. Very satisfied with the teams I have worked with.

      Cons

      Lack of communication and vision between leadership and client teams. Poor on-boarding and training. Failure to communicate between leadership, management and lower level employees

      Explore other reviews about Mercer

      5.0
      28 Jan 2026
      Senior associate
      Recommend
      CEO approval
      Business outlook

      Pros

      tons of opportunities for growth and mentorship

      Cons

      Benefits package could be improved

      2.0
      2 Jun 2026
      Proposal specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote flexibility, which is nice.

      Cons

      You will not get a raise and if you do, it'll be 1%. Managers will not help you with escalating issues, you're on your own. It'll be blamed on you. You'll work so much overtime you won't have a social life.

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