Nice place to work - Customer Service Representative Mercer Employee Review

5.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Remote working Lovely team Plenty of support for the role

Cons

Salary could’ve been higher for the role

Explore other reviews about Mercer

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

People are friendly and helpful

Cons

Not a lot of career growth opportunities

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote flexibility, which is nice.

Cons

You will not get a raise and if you do, it'll be 1%. Managers will not help you with escalating issues, you're on your own. It'll be blamed on you. You'll work so much overtime you won't have a social life.

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