Leadership is the problem, not the people - Franchise Relations Menchie's Employee Review

1.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid work schedule offered some flexibility, and there were occasional perks like snacks and team outings.

Cons

The biggest issue is leadership, especially at the executive level (VP/CEO/COO). The management style is extremely micromanaging and controlling, and it creates a stressful, uncomfortable environment day-to-day. The office atmosphere felt tense and quiet—more like being watched than being supported. There’s a clear lack of trust in employees, and communication from leadership often comes across as excessive, dismissive, or patronizing. Work-life balance is very poor. There’s little understanding when it comes to being sick or dealing with personal responsibilities, and it often feels like you’re expected to always be available. Boundaries aren’t respected, and that leads to quick burnout. Overall, many of the cultural issues stem directly from executive leadership style, and it trickles down into the entire organization.

Explore other reviews about Menchie's

5.0
3 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Very flexible hours and great staff.

Cons

I don't see any cons yet!

5.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work environment and a supportive culture

Cons

Sometimes not enough people at the front

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