The Ship is Sinking - Customer Service Assistant Megabus Employee Review

2.0
14 Feb 2025
Recommend
CEO approval
Business outlook

Pros

A great fellow team and most drivers who I worked with Lovely customers and stakeholders from other companies Easy commute to location

Cons

Poor management Poor strategic management decision making No benefits No sick pay No opportunity for promotion opportunities Favouritism widespread No work / life balance at all No feedback from management Office politics and backstabbing common-place Work responsibilities change constantly Work location is dated and dirty - went months without staff toilets Poor hygiene

Explore other reviews about Megabus

5.0
4 Mar 2023
Recommend
CEO approval
Business outlook

Pros

providing excellent service to the public

Cons

need to hire luggage loaders to help the drivers

3.0
19 Jul 2016
Recommend
CEO approval
Business outlook

Pros

Travel new cities, the pay is OK but could be better

Cons

You get paid by the run about $330 but your working 65 hrs a week that's 130 hrs and no overtime that's too many hrs to not get paid OT plus they always seem to leave out things that your suppose to do and then turn around and say OH you was supposed to this..if you don't get a bid on a run you have no assign off days your probably gonna be off 1 day in 8 days..they have two drivers at night because they claim it's dangerous but they will have a run pull out at 5pm and don't get in till 2am with one driver no extra pay your driving 6 hrs at night and 2 during the day¿ but driving at night is so dangerous apparently it's not the dangerous.

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