Very comfortable place to work as long as you don't mind the strong groupthink culture - Client Services Analyst Medallia Employee Review

2.0
14 Nov 2014
Recommend
CEO approval
Business outlook

Pros

People are helpful, nice, and somewhat lazy for the most part. (Others are worked into the ground and seem miserable.) Even though compensation is fair at best, other benefits are great. Lots of food/drink. Good healthcare/dental/vision. Very flexible work schedules (especially for parents who want to pick up their children after work). If you want to be able to play foosball for an hour a day or go for a walk, nobody seems to mind.

Cons

Career path is not defined, and management is more focused on building out the increasingly apparent hierarchy. It seems like a lot of people are very bored with what they do on the day-to-day. Work can be mind numbing and not particularly challenging. A lot of people cruise and do not challenge themselves, but they have a great work-life balance.

Explore other reviews about Medallia

5.0
13 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Solid WLB Clear vision and expectations Emphasis on goals and improvement

Cons

3rd leadership team in 3 years Cuts to areas that matter No incentives to contribute above and beyond

1
1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Nothing much to say here. Management is messed up. All tech initiatives are showcase only. There are genuinely smart people, but they are managed by worse management you can imagine.

Cons

- many bad CEOs, many bad managers. - the whole company is slow. - no one know what the company’s mission statement is. - PE firms have no idea what they are doing.

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