Pros
-Manufacturers give occasional special discounts to staff
Cons
-You can't make enough money to afford taking advantage of any manufacturer discounts -All employees since the company was acquired by London Drugs (~5 years ago) have been on a wage freeze. -All new employees are locked in at minimum wage, no plans for this to change -Zero chance for a raise, ever, regardless of how far below the poverty line minimum wage locks you -No raises for any reason, including performance -No attempt to retain trained, knowledgeable, well-performing staff, even if the cost to do so is a $2/hr raise -No comissions on any of the company's primary revenue generators: they will never pay you commision on any bread and butter products. Spend 3 hours with a customer and sell $15,000 of cameras and lenses to a customer? Zero dollars of commission. If you're lucky and it's the right brand the manufacturer might give you a spiff though, but that's not coming from the company. -Comission is 3% of PROFIT on accessories only. Sell a $70 lens filter, of which 25% is profit? You make 3% of 25% of $70: which is $0.53 -Upper management routinely insists the business has negative cash flow and there isnt any money for raises, and yet they also somehow have cashflow to buy thousands of units of self-branded products that havent sold, or cash for renovations, or funds to try and open new stores in saturated markets like Calgary. -Numerous cases of unaddressed sexual harassment of the dwindling cohort of female employees. The company has no official HR and they have opted to shift harassers to different locations with no resolutions or reprimands. -One employee was forced to work with her harasser, alone, for months after his harassment of her was formally acknowledged by management. Management “didnt see a problem” after she lodged multiple appeals to have her shifts changed. -Under current management the company has barely kept in the black the last few years, and management now insists they are in the red.