Paycheck- guaranteed 40 hrs a week
Schedule flexibility
Easy CSR job once you learn the system
No strict dress code
Cons
Little to no pay raises
Too many pointless rules
So many people with egos
Management is disorganized
Favoritism
Not a positive work environment
Your supervisor says she will take care of upset customers but she never will
Will hire just about anybody so be prepared to work with people who lied on their resume, get paid more than you but are incompetent