Ridiculous - Eligibility Specialist Maximus Employee Review

1.0
21 Apr 2015
Recommend
CEO approval
Business outlook

Pros

Good relationships with coworkers. It was also close to where I lived. Nice walking area for breaks.

Cons

So many people in one room, over one hundred people in a room with no windows. People were sitting very close together, and sharing a small desk area at the same time, and then sharing that same desk space with a night shift. I was sick several times during that six month period. There was so much miscommunication between teams and quality control. So many clients/customers fell through the cracks it started to feel unethical to work there. They also required me to do some coaching and mentoring for other data entry specialists and did not pay me any different.

Explore other reviews about Maximus

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Cons

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Had a few really exceptional coworkers

Cons

One reason I was hired was to bring in new ideas and work approaches; however, when I tried implementing anything new, some of the “old school higher-ups” would balk and were never open to anything new or better. My management just looked the other way and didn’t support me. As for training, I wasn’t offered much in the way of onboarding other than being told to read a lengthy “standard operating procedures” document. No real opportunities were offered to shadow anyone so I could learn in real-time. A typical work week was 60+ hours and often stretched to 70+. It was exhausting and demoralizing. The job was not sustainable and I’ve never been more relieved to be done with a place. I cannot recommend Maximus as a place to grow your skills or to give your time. Turnover seems to be relatively high at Maximus and there are far better places to work.

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