Do Not Work Here - Anonymous employee Mastercard Employee Review

1.0
28 Nov 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no pros here

Cons

Don’t expect a promotion, management does not care, people are hired with no experience for VP positions and the lower level workers are the ones with the experience and make the VP levels shine, people take credit for the work you did, low pay, health insurance is horrible and costly, time off is less than industry average, loyalty gets you nowhere except snubbed and passed over, managers catered to the people they hired and make sure they get taken care of, morale is at all time low.

avatar
Mastercard Response
7y
Thank you for taking the time to write a review. I'm sorry to hear of your experience. Our promotion process is not based on personal relationships, or on the sole feedback of your manager. We have a holistic approach to promotion and incorporate peer feedback as well. If you have experienced anything counter to this, I would encourage you to raise these concerns via the ethics helpline or your HRBP. We also offer competitive benefits, several weeks of paid time off, and 5 volunteer days to dedicate to a community service of your choice.

Explore other reviews about Mastercard

5.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture. Stable. Analytical and rewarding if you find the right product.

Cons

Slower career growth. Not as influential

4.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Mastercard does a great job fostering an inclusive and supportive environment. There are genuinely good people throughout the organization, and leadership often invests in employee engagement through events, recognition, and culture-building initiatives. I enjoyed many of the relationships I built while working there, and there are teams that truly care about collaboration and supporting one another.

Cons

Compensation at the director level did not feel competitive compared to the level of responsibility expected. Career advancement can also be extremely challenging due to how top-heavy the organization is with senior leadership roles. There are a large number of Senior Vice Presidents, sometimes without clear scope or experience aligned to the title, which creates limited room for high-performing employees to grow. At times, it felt like senior leaders were being hired primarily to manage or communicate with other senior leaders, rather than drive meaningful operational impact. In product and go-to-market roles especially, priorities are often heavily driven by funding decisions. It can be frustrating when projects suddenly shift in importance or remain underfunded for long periods of time while awaiting senior leadership review. This sometimes leaves highly talented employees in limbo, unable to move initiatives forward despite strong momentum or market opportunity. The organization can also be very comfortable with the status quo, which creates a slower pace that many employees seem accustomed to. For people who are highly motivated and eager to drive change, it can feel difficult to navigate the number of roadblocks and layers of approval required to move initiatives forward.

See reviews by: Helpful|Rating|Date|All