Coverpath - A great startup, with hardworking people, but buckle your seatbelts - Digital Customer Care Specialist MassMutual Employee Review

4.0
20 Aug 2021
Recommend
CEO approval
Business outlook

Pros

-New leadership is very feedback oriented and happy to make changes necessary to leverage the growth -Work from home permanent -Intense, various workloads, dynamic -Lots of opportunity to bounce around -Engaging product and industry -Great clients and Financial Professionals

Cons

-Moderate pay but benefits outweigh meager salary -Demanding, more responsibility and mentally draining. -Not much else, best company I ever worked for.

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5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great programs for experience in fortune 100.

Cons

Cared more about building a program to attract interns than future employees.

2.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

• Decent benefits • Some good individual contributors and colleagues.

Cons

• Extremely high workload — regularly expected to work 60-80+ hours per week • Constant scope changes with unrealistic expectations and impossible deadlines • Upper management was disconnected and showed little concern for employee well-being • Highly political environment where internal politics often outweighed actual performance • Mass layoffs that eliminated roughly half the engineering team, followed by offshoring many roles to India — even after many of us had dedicated 4+ years to the company • Extremely stressful and unsustainable culture leading to widespread burnout

3
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