Great discounts but poor management and growth opportunities - Customer Service Representative Mary Kay Employee Review

3.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great discounts, off on weekends

Cons

terrible management, favoritism, no room to grow

Explore other reviews about Mary Kay

5.0
30 Sept 2025
Recommend
CEO approval
Business outlook

Pros

supportive, energy, friendly, fun, integity

Cons

negative mean sponge cake, shower

3.0
17 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wonderful coworkers, amenities at the Mary Kay Building, and overall a mostly pleasant place to work from a day to day perspective.

Cons

Senior management seems totally lost. Strategy is ever shifting, and seems based more on whatever management's current flight of fancy happens to be. Little to nothing has been done to address the very real long-term issues related to the business. There's a reluctance to meaningfully change or address systemic issues leading to an existential risk to the business. It's so bad, the former CEO is suing the current CEO for mismanaging the company. They are father and son. It's that bad.

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