Not the best place to work - Sales Associate Marshalls Employee Review

1.0
6 Jul 2021
Recommend
CEO approval
Business outlook

Pros

- Flexibility (before they hired new MINOR workers - Food and water usually provided - 15m paid break

Cons

- Management team is completely unprofessional (The only professional thing they are good at is being understanding about call-offs, and taking time off in advance) - Ask you to do more than the minimum wage you're paid for - Micromanaging from the CEC/Coordinators, and if you forget or get confused in training, they treat you like a child - You don't actually get trained when you're OTJ for the most part, you pick up what the other workers collectively have figured out themselves - When Coordinators have a bad day, you get yelled at - Constanly pushed to ask customers about credit cards, and then when they say no, and sales are down, they pull you into the backroom and essentially try to bully you about how you're doing your job, and make you feel like you're the problem - If its insanely busy, and there is a need for back up on registers, be prepared to be under a lot of stress when people either don't come, or leave early when you need back up on register - Management will put two people no an overlapping schedule, and leave one person without a real job, and left to be confused, or do a different job they either don't know how to do or have no interest in doing. - Management will also sometimes schedule poorly and have fewer people than what is needed that day, there is no in between, either there are too many people, or not enough always.

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5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

flexible scheduling that works well for students

Cons

dealing with difficult during holiday peak seasons

3.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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