Management is clueless. No training, no clear procedures, no work load balance. They expect you to work nights and weekends and then do not appreciate when you do. The good people are starting to leave, and are being replaced with kids, who are inexperienced. It is sad to see how quickly it is going down hill. No appreciation for loyal, hardworking employees. They just dump more on you, and as they are not experienced, they do not understand how to help you. They only care about "A" accounts/clients, and top selling producers. The management team is a joke. They lie straight to your face. All about control and favoritism.