Toxic Culture and Financial Instability - Customer Support Specialist Marketcircle Employee Review

1.0
23 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Opportunities for independence in some roles. A handful of colleagues care about their work.

Cons

Leadership prioritizes personal relationships over merit, keeping underperforming individuals in critical roles while letting go of collaborative, skilled employees. Toxic behavior is tolerated, including unprofessional and hostile conduct from managers. Lack of accountability at all levels. Sales leadership has failed to deliver results. Job security is precarious with frequent layoffs.

Explore other reviews about Marketcircle

3.0
16 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fully remote, friendly co-workers, half-day Fridays, approachable managers and CEO whos involved

Cons

No growth opportunities. You can get very bored easily within your role. They did a mass lay off that I was apart of and I find it hilarious that they are now hiring for the same role they laid over 15+ people from. This company is already small, so doing a lay off in general is a bit much. Also, the severance could have been better, but I digress. Benefits could be better, and vacation could be better as well. There's also limited diversity within the company, that's something they could improve on moving forward. Lastly, good luck on getting a salary increase.. you'll beg until there's no energy left inside of you, and if they do give you something, it'll be chump change. This was something that I discussed in my interview and I thought it would have been open for discussion. Ya right.....

5.0
3 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Remote Welcoming work environment Great benefits - very accommodating workplace Interactive and responsive CEO - no one is out of reach at the company which is always great

Cons

If you're not comfortable with remote environments, may be tough for you.

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