One of the Best - General Manager Malmaison Employee Review

Hi, Thank you for taking the time to share such thoughtful feedback. It’s great to hear your experience reflects the things we care deeply about — supportive leadership, genuine opportunities to grow, and teams who work closely together across the portfolio. We’re proud of the autonomy our managers have, and it’s encouraging to know that this has been meaningful for you. We also appreciate your comments around change. Innovation is a big part of who we are, and while new initiatives can bring fresh energy, we recognise they also require quick adjustment at property level. Feedback like yours helps us keep improving how we communicate and support teams through those transitions. Your advice on continuing to invest in training and development — especially for those showing early potential — is well taken and is something we do as developing our people remains a key focus, and insights like yours help shape that work. Thanks again for sharing your perspective. Kindest Regards The Recruitment Team