Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Make The Right Call

      Is this your company?

      Make The Right Call reviews

      Speechless( 2 Toilet Rolls Per Month) - Call Centre Agent Make The Right Call Employee Review

      1.0
      5 Jun 2025
      Call centre agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Convenient location near MTR station. Free drinking water provided in-office. Reliable, fast internet connection.

      Cons

      ⚠️ Extreme Workload: A single agent handles calls for 7+ distinct companies on one hotline, leading to constant stress, inadequate resolution times, and lack of expertise in any one brand. ⚠️ Unsanitary Facilities: Toilets are frequently dirty and routinely lack toilet paper. Employees are given just 2 rolls per month—forcing staff to supply their own basic hygiene items. ⚠️ Exploitative Leave Policy: Only 7 days of annual leave per year (far below Hong Kong’s statutory 14+ days for most workers). ⚠️ Very Low Salary: Compensation fails to match workload intensity or industry standards.

      Explore other reviews about Make The Right Call

      2.0
      18 Jun 2026
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      the location is near the MTR

      Cons

      NO OT PAY LONG HOURS MANY PROJECTS YOU NEED REMEMBER AT ONCE

      1.0
      21 May 2026
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      None, trust me….. Just avoid it

      Cons

      Low salary, long working hrs compared to the workload, you have to handle so many projects at once. Zero support, they just train you once then throw you under the bus! They expected you to know everything even though they didn’t train you on system usage! No one here to support when you are handling special cases. And they will blame you for it lol. Leaders are lack of management skills! Admin didn’t care about you! No toilet paper, no stationeries.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Make The Right Call jobs | Make The Right Call salaries | Make The Right Call benefits | Make The Right Call interviews
      Make The Right Call reviewsMake The Right Call Call Centre Agent reviewsMake The Right Call review