Server - Server Main Event Employee Review

4.0
2 Feb 2018
Recommend
CEO approval
Business outlook

Pros

-Helpful and flexible managers -coworkers with few exceptions were fantastic -got the opportunity to work behind the bar on a handful of occasions. Opportunities exist. Just work hard and be nice.

Cons

-CAN'T ADD GRATUITY TO LARGE PARTIES. Can't tell you how many $150+ tables didn't tip a dime. -intentionally understaffed relative to other restaurants to cut costs. Most servers also requested this because given the clientele tips weren't the best. You needed large sections to make decent money. But this understaffing can make for stressful nights -not particularly proud of the food. Nothing shady was going on, but I can barely blame customers for not wanting to tip well after $50+ on games and $20 on very average food with subpar service from understaffing.

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Main Event Response
8y
We regularly connect with our Guests and Employees to receive feedback or review the results of our Guest surveys, to consider if our menu items and services offer them value and satisfaction. We are committed to improving training and the education of our products and services for all team members. We are improving our coaching and career development resources to be made available to all employees. We feel that our servers, and all of our team members, deserve to be rewarded for their hard work. We are communicating efforts to make sure we are accountable for the work provided by our servers. We appreciate your honesty and insight.

Explore other reviews about Main Event

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Friendly co workers and lively environment

Cons

Pay and structure could have been better

4.0
29 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hands-On Event Experience You coordinate logistics, vendors, and client needs — real-world event management skills. Great for building project management and organizational skills. Customer Service & Communication Skills Constant interaction with clients, teams, and vendors sharpens interpersonal and problem-solving skills. You learn to handle complaints diplomatically and resolve conflicts quickly. Teamwork and Leadership Opportunities High-paced environment fosters collaboration. Opportunities to train or mentor newer staff if you take initiative. Exposure to Sales and Marketing Tracking client bookings, promotions, and upsells gives insight into how events drive revenue. Hands-on experience with systems like Salesforce can boost resume credibility. Flexible Scheduling Often allows students or part-time staff to work evenings, weekends, or seasonal shifts.

Cons

High-Stress Environment Events can be chaotic, especially large-scale ones with last-minute changes. Pressure to satisfy clients while managing staff can be intense. Repetitive or Entry-Level Tasks Many tasks (setup, cleanup, check-ins) can feel routine and physically demanding. Limited strategic responsibility unless you actively seek it. Low to Moderate Pay Event staff and coordinators often make minimum wage or slightly above unless in a managerial role. Pay may not match the level of effort or hours worked, especially on weekends/holidays. Limited Career Advancement Without Moving Roles Advancement can be slow unless you transition into management or corporate office positions. Event experience may not directly translate into higher-level roles outside entertainment if not framed properly on a resume. Inconsistent Hours Busy seasons may require long shifts; off-season can mean fewer hours. Scheduling may not be predictable.

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