Pros
The staff and junior management are friendly, hard working and dedicated to their job. Mackenzie takes customer service seriously and it reflects in the engagement of the line staff and management. The company has had some hard times and Senior management are working hard to make the best of a challenging market. Compensation is reasonable (mid-market) with some good benefits if you stay a while.
Cons
The mutual fund market has been saturated with alternatives, the banks are slowly dominating the market and driving out the independent managers. After years of financial market turbulence, investors are wary and many investors are retiring and want their money. In short, growth isn't happening, some hard decisions are being made and resources are tight. I worked in the IT division which has been systematically pruned and users vendors, off-shore service providers and contractors to fill its needs. That saves on training and development. IT management is ultimately dominated by the very conservative insurance sister companies so you become just a number with limited-to-nil opportunities for growth and development and an ever-present threat of layoffs.