Horrible, one star is me being completely generous. - Sales Associate MUJI Employee Review

1.0
5 Jul 2017
Recommend
CEO approval
Business outlook

Pros

other than meeting great people and the discount, there isn't really any pros to working for this company.

Cons

No training, the only training you will receive is walking around the store and the person giving the tour giving out vague descriptions about the items, then HQ expects you to know each and every product being sold but how? When there is little to no training. Rude and racists customers, you will encounter customers who are extremely rude and will say racists things to employee's and management will do absolutely nothing about it. Instead they'll take the customers side in order to take their money and make daily sales. Employee will get called "too sensitive". Working environment is quite dangerous to your health considering the amount of dust that is in the store beware you can begin to get sick very quickly and also develop a serious lung infection due to the lack of ventilation in the store. HR? never seen the person, as far as I know HR is a myth. General manager is a complete racist, misogynist, and anti-black. Ex: making the ONLY African American male employee clean the windows in 90+ degree weather when a company could have been easily hired, also this "task" is not apart of his job description. His abusive language will make you feel belittled and will tell you to your face how incompetent you are as an employee. To him you're just another slave in the Japanese retail world. But hey, selling gel pens is the top priority for this company since their employees are completely dispensable.

Explore other reviews about MUJI

5.0
21 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay, benefits, coworkers, opportunities, networking

Cons

I do not have any cons

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

flexible schedule and the store team is great to work with! super positive and helpful!

Cons

upper management has slightly unreasonable expectations, making day-to-day work harder than it should be

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