Pros
1.) Pretty good job security because of its monopoly status in HK. 2.) Quite good work-life balance for people with family. [Off-on-time] 3.) Salary level is comparable to governmental organizations. 4.) Free MTR travel (including Airport Express). 5.) Housing allowance (from few thousands up) for senior supervisor and managers (S40 or above). 6.) Non-contract / temporary staff will have 13th month salary and discretionary bonus. 7.) Very responsive IT department . 8.) Nice pantry and coffee corner. 9.) Various self-registered training courses are held during office hour (No OT for training!) 10.) Numbers of in-house recreational facilities (sport complex, BBQ, Karaoke, etc.) 11.) Internal transfer is encouraged.
Cons
1.) Salary increment for staffs with normal performance (i.e. 3/5) is roughly at par or slightly below inflation. 2.) Have to be very patient for promotion even performance is 4/5 on average for more than 5 years. 3.) No subsidy nor study leave for post-graduate qualification. 4.) Huge benefit gap between new joined staffs and pre-merger staffs. 5.) Poor medical and dental scheme with limited coverage to employee (and almost none for immediate family members). 6.) Don't expect you can get priority in flat purchase for MTR-involved property project. 7.) Too many seniors who are waiting for their retirement. 8.) Management are dictator in decision making process. 9.) Very boring and routine tasks.