Great middle management, but US roles are disappearing - Support Analyst MRI Software Employee Review

1.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Decent benefits, middle management is great

Cons

They are migrating to solely overseas support. Eliminating all us support roles over time. Wave 2 of layoffs just happened.

avatar
MRI Software Response
1w
Thank you for sharing your perspective. We recognize this is a time of change, and we remain focused on treating people with respect while continuing to listen and learn from feedback across the organization.

Explore other reviews about MRI Software

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Good so far nothing to complain about

Cons

A lot of information to take in in a short period of time

avatar
MRI Software Response
18h
Thank you for taking the time to share your feedback. MRI strives to foster a positive work environment that promotes creativity, collaboration, and Pride well-being. We value your insights and use them to continuously improve our company culture and Pride experience.
5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

My current role gave me the opportunity to work across an unusually broad range of teams and functions, including Product, Finance, Legal, Engineering, RevOps, and executive leadership. I’ve really enjoyed being able to improve operational clarity at scale, building processes, governance structures, reporting workflows, and SOP frameworks that made complex environments more manageable and transparent

Cons

Like many large organizations, some workflows were held together by a mix of legacy processes, institutional knowledge, and determination. Priorities could shift quickly, and documentation/governance sometimes lagged behind operational reality. On the upside, it created a lot of opportunity for people who enjoy building structure, improving clarity, and solving operational problems

avatar
MRI Software Response
1w
Thank you for sharing your experience and for your contributions over the last 5 years. We’re glad the cross-functional opportunities were such a positive part of your experience. We take your feedback on clarity, governance, and alignment seriously as we continue strengthening how we scale and operate.
See reviews by: Helpful|Rating|Date|All