Going Downhill Fast - Revenue Cycle MEDHOST Employee Review

2.0
19 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Nothing left that I can think of.

Cons

This company used to be really great to work for. I felt like even though were company wide communication issues that I could overlook those because there was a great environment and collaboration among my team and my leadership (team lead and manager). When Harris took over at the beginning of 2024, that all changed. Since then we have been massively understaffed, massively overworked, unable to hire, & unable to promote in a few departments. The positive environment I once enjoyed is gone, and I feel that it has become very clear that there is a lot of negative pressure being placed on management and it is cascading downwards. It has left many of us feeling like they are no longer caring about the quality of our work but expecting a large quantity to be met, we are no longer getting positive feedback, we are having collaborative meetings. We are all feeling lost in a machine that doesn't care if we drown. MEDHOST was once a place I would happily encourage someone I liked to apply for a job, and now I would tell everyone to run.

Explore other reviews about MEDHOST

5.0
13 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Great benefits, great management in EDIS team, amazing team members

Cons

Honestly none I adore working here

2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

The work-from-home flexibility was easily the best part of the job although the work-life balance was uneven.

Cons

Other than the ability to work from home, this place was an absolute disaster. This was right after Harris Computer acquired MEDHOST, and you’d expect a company going through an acquisition to at least have some structure or direction. Instead, leadership felt completely disconnected and incompetent. Middle management and directors seemed more interested in protecting themselves and playing politics than actually supporting employees or fixing obvious operational problems. Customer Support was a revolving door of miserable, overworked people. Tier 1 and Tier 2 teams were severely understaffed, underpaid, and constantly expected to pick up the slack for poor leadership decisions. Morale across the department was awful, and burnout was clearly normalized. The EDIS platform itself was a nightmare to support, a tangled mess of outdated libraries, SQL DBs, and legacy code that looked like it had barely evolved past 2004. Simple issues became unnecessarily painful because of how poorly maintained the system was. Overall, it felt like a company surviving on patchwork fixes, bad management, and employee exhaustion.

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