Ask way too much of employees and don't pay them enough! You do not get the hours you are promised. - Front Desk Receptionist MD Now Employee Review

1.0
12 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Free lunch on Monday Free waters Staff is mainly friendly

Cons

During the interview process they promise to put you at a location close to your home, you will get at least 36 hours per week, and there is room for growth within the company. These are all lies. I was constantly traveling to other locations and I was sent home early a lot making it hard to get my 36 hours. I would come in early almost everyday just so I could get an extra 15 mins towards my hours for the week. The management at certain locations can be EXTREMELY rude. My manager was always breathing down our neck and sending out 10 different e-mails a day. Company policies are CONSTANTLY changing and it is your fault if a policy is changed without you knowing and you make a mistake. The receptionists are all forced to "chart check" and look for mistakes by other co-workers, then have to print out the mistake and put it in a folder where the managers would look at it and write down all your mistakes. Most of the girls at our location wouldn't do that and would just tell each other what the mistake it was they made instead of getting the girl in trouble. Since the pay was so poor, I had to have a second job. MD Now does NOT work around another job schedule or if you are in school. The manager would randomly change my schedule without me knowing and which made it difficult for my other job to schedule me. Since they were opening up new locations there was room for promotions to assistant managers for the new locations, but my manager at our location NEVER recommended anyone. Girls at other locations were getting promoted while the rest of us were stuck with our horrible hourly pay at the same location with the worst manager in the whole company. This is the worst company I have every worked for. I only took the job just to get experience in a different work environment. I tried to stay a whole year and couldn't bear it. I was always afraid of getting fired for something stupid. People got fired left and right from other employees throwing them under the bus and I wanted no part in that. I do not regret leaving this job at all, I was better off without it.

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MD Now Response
5y
Thank you for sharing your feedback with us. We are sorry to hear that you feel you did not receive the support from management that we strive to provide. We respect and value every member of our team and the impact you make on the lives of our patients. We also aim to invest in our team by providing competitive compensation and benefits because we recognize the excellent level of care provided to our patients is a result of your hard work. We are disappointed to learn this has not been your experience. Thanks for taking the time to bring your concerns to our attention. We will use this feedback to continually improve as an organization.

Explore other reviews about MD Now

5.0
26 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Understanding management. Staff very easy to work with. Build your own schedule.

Cons

No epic. No dictation device.

2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

three 12 hour shifts when we had them, got good experience and training

Cons

low pay, benefits were okay.

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