It’s okay - Customer Success Manager MAPAL Group Employee Review

2.0
31 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Great people and everyone is really trying.

Cons

Over worked, underpaid, management want to help but everyone is drowning - working evenings and weekends and can’t catch a break. It’s clear the company only cares about profit at the expense of people. No one lastS long.

Explore other reviews about MAPAL Group

1.0
18 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Smaller UK teams were good and worked well together. Hybrid working

Cons

The biggest issue here is the culture. Tech leadership is a tight-knit group of people who’ve followed each other from company to company. If you aren't already in that inner circle, don't expect to be heard. It leads to a lot of blatant favouritism. The company is obsessed with looking good for investors, which has led to some pretty brutal cuts. They’ve decimated solid, high-performing teams leaving the rest massively overworked and underpaid. There’s almost zero productive collaboration across different markets. Leadership feels rudderless, they’re great at talking about "the vision" to stakeholders, but on the ground, there's no clear direction or support for the people actually doing the work. Unless you’re part of the pre-existing leadership clique, you’re just a gear in a machine that’s being run into the ground. It’s an exhausting environment that prioritises numbers over people.

3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, hybrid working, sick pay & mental health pay

Cons

High stress, too much work, low pay

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