9y
I appreciate your candid feedback and certainly wish your experience at M was better.
We are proud of our ability to attract talented professionals, but retention is also a very important ingredient and no matter how good we are at creating a great work environment (culture, compensation, collaboration), we can always be better. We also realize that the way we approach professionalism, attention to detail, and high service standards may not align with everyone’s perspective.
The good news is that we are always listening and learning. And by bringing together a broad spectrum of leaders to work together on company innovations, discuss opportunities for improvement, and have fun together, we are taking action to implement meaningful, team-driven changes.