Pros
- The people are genuinely great. Teams are very people-first and often check in on how you’re doing before diving into the work, which created a supportive environment. Colleagues are also extremely smart and come from a wide range of backgrounds, which made collaboration really enriching.
- The work itself is impressive. I was exposed to major accounts and meaningful moments in healthcare that significantly shaped my career and experience.
- Junior team members are given real opportunities to contribute in big ways, which is great for growth and confidence-building.
- Fully remote work and unlimited PTO were big pluses. As with many unlimited PTO policies, usage can depend on team culture and workload.
Cons
- Leadership can feel cliquey, particularly at the senior/ELT level.
- While hiring is diverse, there were noticeable patterns of hiring from the same agency.
- Internal, agency-wide communication could be inconsistent. Team-to-team communication was generally strong, but broader updates—especially around departures, firings, or layoffs—were not always timely or transparent.
- There were moments where favoritism toward certain employees felt noticeable, though in general people still had fair chances to contribute and access opportunities.
- Work-life balance can be tough at times given the pace and client demands, but that’s largely true of most agencies and not unique to this company.