Pros
Great benefits, awesome location and office space, lots of free products and food, Summer/Beer Friday’s, decent pay, good variety of clients, really helpful office manager, great training programs.
Cons
When something goes wrong, all of the blame is immediately shifted to the ACs, even if they were not involved in the problem to begin with. Upper level managers do not listen to lower level employees but will jump in to shift blame and gang up on them when they get bored. Hours are all over the place with 12 hour days not uncommon. There is a common misconception around the office that HR is not your friend, and upper management scares you away from going to them for help (side note, HR is a great advocate when they do actually get involved).