Work with People Who Care - Solution Designer Lyric Employee Review

5.0
10 Jun 2025
Recommend
CEO approval
Business outlook

Pros

People genuinely care about the success of our organization. They put client needs first and believe in partnerships that enable all to thrive.

Cons

Younger company means more agility, but less defined process. Employees need to be comfortable navigating the undefined.

Explore other reviews about Lyric

5.0
13 May 2025
Recommend
CEO approval
Business outlook

Pros

- Strong team with industry experience and proven track record - Exciting momentum in the market - Collaborative environment - Work-life balance is respected - some spikes at busy times, but we're remote-first and I generally have good control over my schedule

Cons

- Growing pains - Lyric (formerly ClaimsXTen) was a small part of larger companies for many years and was divested from Change Healthcare; now that we're a standalone company and growing faster, the internal ways of working are changing, which has created some natural cultural friction - Healthcare sales are generally slower moving than other industries - long sales cycles, approval processes

1
4.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong loyal customer base and great folks supporting them

Cons

PE held, aggressive and somewhat irrational sales strategies creating internal misalignment

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