Could be better - Anonymous employee Lush Employee Review

3.0
30 Oct 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive Colleagues: Collaborative and skilled team members make for a positive and motivating work environment. Engaging Projects: Opportunities to work on innovative and impactful projects add excitement and variety to the role. Creative Input: Open culture for pitching and sharing new ideas fosters innovation and personal contribution. Flexible Remote Work: Remote work options provide flexibility and support work-life balance.

Cons

Below Market Salary: Current compensation does not align with industry standards, making it less competitive in today’s market. Extended Pay Freeze: The company has maintained a pay freeze for three consecutive years, with no adjustments for annual increases or inflation. Unachievable Bonus Structure: The bonus system relies on a spending target controlled by leadership, creating unrealistic targets that limit employee earning potential. Lack of Respect from UK Leadership: UK-based leaders demonstrate a lack of respect and appreciation for the North American team, affecting team morale and cohesion.

Explore other reviews about Lush

5.0
23 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management Company cares about employees Employee discount Lenient

Cons

I’ve tried to think of some, and I don’t think I have any cons

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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