Fun and Rewarding! - Sales Assistant Lush Employee Review

4.0
2 May 2024
Recommend
CEO approval
Business outlook

Pros

I loved my time at Lush! I adored the training sessions, being a part of the training and social media team. I love the sales games the supervisors would set up on the shop floor. And learning all of the ingredients and benefits of every product! Also the discount was AMAZING!

Cons

It was hard doing approaches when my social anxiety was bad but aside from that it was amazing!

Explore other reviews about Lush

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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