Underpaid with minimal benefits - Anonymous employee Lush Employee Review

3.0
14 Jun 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

*No animal testing on ingredients or finished products *50% discount *flexible with uniform as long as it's black (& a bit of white)

Cons

*Poor pay for supervisors/key-holders (I got paid the same amount as other sales assistants even though I was put in charge a lot of the time and did more work) *Bad communication with head office *The company cares a lot about their customers but don't care a lot about the staff.

Explore other reviews about Lush

5.0
23 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management Company cares about employees Employee discount Lenient

Cons

I’ve tried to think of some, and I don’t think I have any cons

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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