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      Horrible and racist - Sales Assistant Lush Employee Review

      1.0
      8 Sept 2016
      Sales assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Loved meeting customers and ground floor staff are hard working and dedicated.

      Cons

      Racist managment, favoritism is huge amonsgt supervisors, general lack of empathy from a company that is supposed to be so ethical.

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      Lush Response
      9y
      Hello, We really appreciate you taking the time to write a review here. It's not great to hear that you feel that the company is racist as we pride our selves on being an equal opportunities employer and now that we employ people from many walks of lives with diverse backgrounds. If you are concerned and would like to talk to us further about this then please drop us an email at retail.careers@lush.co.uk Best wishes, The Lush Careers Team

      Explore other reviews about Lush

      5.0
      23 Dec 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great management Company cares about employees Employee discount Lenient

      Cons

      I’ve tried to think of some, and I don’t think I have any cons

      1.0
      25 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Discounts, we got 50% off of most items

      Cons

      Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

      1
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