Very deceitful hiring process - Examiner Loyal Source Employee Review

1.0
8 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Helping vets access benefits is rewarding. IT staff was responsive.

Cons

Recruiter presented the position in a way that is not at all in line with the reality when you start to work. Literally every detail was incorrect except for the base salary. Number of evaluations per day to make base salary, time allowed to submit them and number of hours on schedule were all way off. Examiner position is basically a 60 hour per week job with base salary more appropriate for a 30 hour per week job. There are supposed to be operation managers but they are not seen. There are supposed to be examiner trainers to help new hires but they are too busy interviewing more new hires to replace the ones leaving due to their feeling tricked in the hiring process There was a lot of talk about employees forming a union, nonprofessional staff are treated just as badly. I hope they do form a union. Maybe wait until it is unionized to apply. Their canned responses to comments on here are laughable as they keep doing the same things.

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Loyal Source Response
7mo
We appreciate your detailed review. We're glad you found helping veterans rewarding and appreciated the responsiveness of our IT team. We regret to hear that your experience didn't match your expectations, and that's something we take seriously. We're always working on improvements to communication and support, though meaningful progress takes time. Your input helps guide these efforts and we welcome additional insight at hr@loyalsource.com. We also encourage any team member to reach out regarding concerns of unfair treatment, as this goes against company policy and will be investigated. Thank you for your time with us and helping us move forward.

Explore other reviews about Loyal Source

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Having been with Loyal Source for nearly 11 years, I can confidently say this company provides real opportunity for growth and long-term career development. I started as a government healthcare recruiter and was able to evolve into sales, account management, and now manage a sales team. There’s a clear path for anyone willing to put in the work and take ownership of their career. Loyal Source has also played a major role in my personal growth. While working here, I earned my bachelor’s degree and hit several real-life milestones along the way. The opportunities provided have allowed me to travel and experience things I never thought would be possible, while still building a strong, sustainable career. The company does a great job of recognizing and rewarding performance. Earlier this year, I was honored to receive the Strategic Sales Award, which reflects the leadership team’s commitment to acknowledging impact and results. One of the biggest differentiators is the autonomy. You’re trusted to run your team, build something of your own, and think strategically. That level of ownership pushes you to grow both professionally and personally. The culture is more than just a company, it really does feel like a family. People genuinely support each other, and long-term relationships are built across teams. If you’re driven and looking for a place where you can grow, be challenged, and create real opportunity for yourself, Loyal Source gives you that platform. Excited to see what we accomplish in the years ahead!

Cons

There’s a bit of a learning curve early on as you get familiar with the company’s strategic approach and different business lines. With time and consistency, it all starts to click and sets you up well for long-term success.

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Loyal Source Response
4d
Thank you for taking the time to share such a detailed review. We appreciate your 11 years of dedication and the impact you’ve made throughout your career with Loyal Source. It’s incredibly rewarding to hear how your journey, from recruiting to BD leadership, has been supported by opportunities for growth, autonomy, and professional development. We’re also proud to have played a part in your personal milestones and achievements along the way. We’re especially glad to hear your experience with our culture and team support has been meaningful. Building strong relationships and empowering our employees to take ownership of their success are core to who we are. We also appreciate your honesty regarding the initial learning curve. As you noted, while it can take time to navigate the breadth of our business, we’re continually working to improve onboarding and support to help new team members get up to speed more quickly. Thank you again for your continued commitment and leadership—we’re excited to see what you accomplish in the years ahead.
1.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros to working at this company.

Cons

There is no training for Nurse Practitioners. They just assign VA exams to you and expect you to complete them in a very short time period. These exams can be very complex and there are numerous rules and regulations you have to follow to fill them out correctly. Some Vets also have 10 claims and the company expects the examiner to submit all of the DBQ’s within 24 hours of the exam. This is impossible when you have multiple Vet exams a day. There is no support from management at all. They avoid answering employee calls and do not email back in a timely fashion. The pay is low and the incentive bonuses are impossible to achieve. They also expect examiners to work on the weekends and the evenings. There is no work/life balance at all. The company’s travel support is nonexistent. If you have an issue with travel, you are on your own and may not get reimbursed for expenses the company is supposed to cover such as parking fees. These fees may sound like a minimal expense but hotels in big cities charge on average 70$ a day for parking which can add up if you have to stay at a hotel for several weeks.

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