Horrible management and pressure-filled environment - Anonymous employee Lomond Employee Review

They make the rest of the industry look good by being so bad

They are the classic private equity model where profit and scale are the primary objectives, whilst doing their best to pull the wool over the eyes of employees and clients by claiming they are making things better. The only thing they seem to do well is marketing and manipulating staff. It is run by a group of ex Foxtons employees who all know each other but appear to lack the vision that made Foxtons successful, instead focusing mainly on lining their own pockets. At some stage, the backers will realise they are losing clients and damaging the brands they acquire. Eventually they may find they cannot recover what they invested, and many of the business owners who sold to them will likely regret doing so. It feels like a slightly more sophisticated modern day pyramid scheme.

Lomond provides some corporate-style perks, including discounts with external businesses, though these are fairly typical and not notably different from what is offered elsewhere.

Lomond acquired the company I worked for and immediately held a presentation emphasising how much they value and care for their people. Shortly afterwards, the original company was dissolved and merged into another part of the business. Long-standing colleagues—some with decades of industry experience—were made redundant with just four days’ notice. Those who remained were placed into diminished roles and, over the following months, were either pushed out or paid off. Throughout this period, Lomond’s head office continued to circulate generic emails highlighting their commitment to employee wellbeing and mental health, which felt deeply at odds with the reality on the ground. Before the acquisition, I genuinely loved my job and was highly motivated to contribute to the company’s success. Since the takeover, that enthusiasm has disappeared. I now dread coming to work, and the impact on my morale and wellbeing has been obvious not only to me but to those around me.