Great company to work for if you are not in Member Support - Member Support Associate Lively Employee Review

2.0
27 Oct 2022
Recommend
CEO approval
Business outlook

Pros

- Unlimited PTO (less flexible if you are in Member Support) - Team bonding is a priority - Fun team events - Remote work makes for a more flexible lifestyle

Cons

Lively is an incredible company to work for as long as you are not in the Member Support Department. There is rampant favoritism amongst the people managers and minimal autonomy. Voicing any adverse opinions will not be tolerated but rather hinder any chance of growth that you may have at the company. Though Member Support is the face of the company, this department is definitely cared about and heard the least as this feedback has been ignored for far too long.

Explore other reviews about Lively

5.0
8 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Good benefits, PTO, Understanding Managers, Friendly and Smart Coworkers, Ethical Leadership

Cons

Work Volume could be high and unevenly distributed during the busy times. Sometimes difficult to communicate with Engineering or outside vendors in a timely manner.

4.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Great senior leadership & co-founder culture. Fun company to work for, growing and very focused on customer experience

Cons

There is a certain mid manager that is a true culture vulture. Be warned.

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