My voice does not matter - Agent LiveWorld Employee Review

We respectfully disagree with this review and want to clarify that it does not reflect LiveWorld’s culture or practices. We believe technology, including AI, can be a useful tool—but it never replaces the human connection, judgment, and care that define our people and our management team. Our managers work hard to support, schedule, and guide their teams with fairness and transparency. While we continue to explore tools that improve efficiency, all hiring, scheduling, and performance decisions are made by people, not machines. We take pride in fostering a respectful and engaged work environment where feedback is encouraged, even when perspectives differ. — LiveWorld People & Culture Team