5.0
20 May 2016
Anonymous employee
Current employee, less than 1 year
San Francisco, CA
Recommend
CEO approval
Business outlook
Pros
+Fast growth and open culture that encourages experimentation +Hires for potential instead of experience +Willing to let people try new roles and grow into them - you're not stuck doing what you were hired to do +Great pay, benefits, and perks
Cons
-Upper-management decision-making can feel opaque, but then paradoxically plans may get communicated that are clearly not fully-formed and end up evolving over the course of months -Growing divide between the engineering/product side and the customer support side as product direction moves towards self-service; customer success & implementation remains focused on making their work easier, not always the same thing