Pros
• Reasonable pay compared to other companies, which is why some current employees feel they cannot leave.
• Half day Fridays, worked from home
• Can usually choose one other day to work from home
• Coworkers (apart from management) were really just good, kind people when I was there
Cons
• Volume of workload is outrageous, but the owner would like to keep a “small team”
• High pressure, stressful work environment, especially for the client relations/processing team
• Negative and somewhat dishonorable culture - sarcastic and mean spirited