If you’re considering working at Linde as a customer support agent, I have one word for you: don’t. Unless, of course, you enjoy chaos disguised as “processes” and leadership that makes Kafka’s The Trial look like a straightforward manual.
Management: Picture a group of captains arguing about which direction the ship should go, while the ship itself is already sinking. Leadership at Linde is like a GPS that constantly “recalculates route”… straight into a brick wall. You’ll spend more time listening to contradictory orders than actually helping customers.
Organization: Calling it “organized” would be the biggest joke since New Coke. Files vanish into black holes, responsibilities are shuffled around like a bad card trick, and no two people seem to know who does what. The only consistent process here is inconsistency.
Work Processes: Imagine trying to follow a recipe that’s been written in invisible ink. That’s your daily workflow. Every “procedure” exists only in the imagination of your supervisor, and each day you’ll be informed that you’ve been doing it wrong since Day One. Efficiency? A mythical creature, much like unicorns or upper management visibility.