Great team, super atmosphere and engaging work - Customer Success Manager Limio Employee Review

5.0
26 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Limio really cares about the team and wants to make sure that the right people are hired for the right positions and are supported to thrive from day one. I'm in a non-technical and non-developer role and feel encouraged to shape my role according to my strengths which is great. The company structure is fairly flat and feels that way: everyone in the team's input is valid and welcome and there are plenty of opportunities and channels for sharing ideas and feedback. The work is interesting and challenging and moves quickly. The team is super friendly and senior leadership is very accessible. Limio is genuinely the best place that I have worked.

Cons

Nothing comes to mind for me.

Explore other reviews about Limio

4.0
12 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very diverse team: Members from backgrounds including architecture, teaching, medicine and professional sport, as well as a wide range of ethnicities, languages and ages, bringing valuable and differing perspectives. Strong cohesion across teams: Regular ceremonies (stand-up, all-hands, product, technology, and culture retros) kept everyone aligned with the company mission. Independence in people management: No micromanagement from leadership in day-to-day team management, allowing freedom to coach or mentor in your own style. Upskilling: Plenty of opportunities for cross-team shadowing, skill growth through collaborative projects, and self-development is encouraged using your annual training allowance. Niche product: Limio is well regarded in the industry, making it easy to feel proud of the work delivered and the success achieved.

Cons

Neurodiversity and environment: While visible diversity was strong, there was less focus on supporting neurodiverse ways of working. For example, navigating different preferences in an open-plan office (lighting, music, scents) was challenging. Policies and flexibility: Core hours and working day expectations sometimes caused confusion. The working day of 9am to 6pm was also treated as core hours, which reduced flexibility. The office attendance requirement increased, becoming more rigid, which some employees felt limited the remote-work balance they had previously enjoyed. Meeting culture: Multiple ceremonies across teams could lead to several meetings a day, which sometimes felt repetitive. Non-business-critical feedback raised in retrospectives or other forums did not always result in visible action, even when it could have boosted morale. Processes and leadership style: OKRs were in the early stages of adoption and occasionally felt more like a compliance exercise than a strategic driver. In some customer initiatives, final decisions tended to align with leadership’s preferred approach, which resulted in less opportunity to trial alternative ideas. As a small team with many overlapping responsibilities, shifting priorities made it harder to maintain consistent focus.

5.0
16 Oct 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There's always been a lot of room for growth within Limio. The founders are aware that the company needs talent in areas that they can't give 100% to and ownership of key areas to be able to advance the company forward. Readily promote talent Give reigns over to core parts of the code if someone is proactive and and enthusiastic about making changes Great culture, the people are nice and allowed to be themselves, people tend to socialise after work quite regularly Regular socials There's always snacks, coffee etc. Everything you'd expect!

Cons

Probably as a result of being a growing start up, pace can be very high. Leading to issues long term Leadership can sometimes be a blackbox, though this is improved by pretty thorough weekly meetings to give company updates

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