Pros
Most of the entry and mid level folks are really amazing to work alongside. Upserve adapted to covid times pretty well given a massive layoff and furlough and even got acquired by Lightspeed despite being in arguably the most impacted industry.
Cons
CPO literally said in a managers meeting "we are changing our paternity/maternity policies because pregnancies are a burden to the company". I've never seen so many jaws hit the floor at once, but unfortunately, no one is in a position to complain about or make a big deal about the CPO during a time when people were getting terminated/furoughed as the company downsized for covid. If I was in a better position or had a pregnancy on the horizon, I would have quit on the spot. Beyond that, there is a huge lack of trust for HR in general and no one trusts that the "anonymous" surveys are actually anonymous as CEO and CPO have slipped during discussions in a way that its clear they know who provided feedback (I mean, this is kind of obvious since there is no such thing as true anonymity in SurveryMonkey surveys anyways). The entire company just got demoted as well, but you bet your butt a few folks at the top jockeyed for the best positions for themselves under new ownership and let the rest of the company suffer. This move was truly despicable. Overall, if you want to work for a company where you're respected and treated like a real human being, look elsewhere. You wont find it here. Also- its quite obvious that HR has written numerous reviews to contradict the negative reviews.